Frequently Asked Questions Therapist
Please reach me at waterlilytherapist@gmail.com if you cannot find an answer to your question.
A: No. I am only licensed in the states of MD and VA. This means that the client must be physically present in the state in which I am licensed.
A: At this time, I am operating 100% remotely. All therapy services will be conducted on Sessions Health.
A: I see patients 14+. Consideration for middle school age clients pending consultation.
A: Parent and family session will be offered in conjunction with individual teen sessions if appropriate. I do not exclusively family therapy. I provide couples counseling but am not a Gottman Certified Therapist.
A: My typical hours range from 10am to 7pm Monday through Friday. I do not work on weekends or late evenings.
A: I am a private pay/"Out of Network" provider and therefore am not paneled with any insurance companies. Clients are responsible for all fees at the time of their appointment. I am able to supply you with a Superbill you may submit to your insurance company to request reimbursement.
Debit, credit and HSA/FSA cards are accepted for payment at each appointment.
A: Yes, please see below:
- Canceling 48+ hours before session start time has no fee
- Canceling 24-48 hours half session fee
- Canceling less than 24 hours/no show is a full session fee
A: Yes, I have a few sliding scale and pro bono spots available for both group and individual sessions.
A: Your payment method will be stored through your client portal, which consists of a secure HIPPA compliant online payment system. Your card will be charged at the time of the appointment. This card will also be charged for late cancelations and no shows.
A: I am not a crisis counselor. I do not answer my calls, text messages or emails during off hours. Any calls, texts or emails will be answered within 24 hours or the next business day, whichever comes first.
No Surprises Act and the Good Faith Estimate
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform healthcare consumers not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a Good Faith Estimate of expected charges.
You have the right to receive a Good Faith Estimate explaining how much your medical care will cost.
Under this law, health care providers are required to provide clients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs such as medical tests, prescription drugs, equipment, and hospital fees.
- Your healthcare provider must make available a written Good Faith Estimate at least 1 business day prior to your scheduled medical service or item. You may also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- Your healthcare provider must make available a written Good Faith Estimate at least 1 business day prior to your s medical service or item. You may also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
So often, when we feel lost, adrift in our lives, our first instinct is to look out into the distance to find the nearest shore. But that shore, that solid ground, is within us. The anchor we are searching for is connection, and it is internal.
Brené Brown
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